Crystal Bay On The Broadwater Hotel - Gold Coast

182 Marine Parade, Gold Coast, Australia, 4215  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Crystal Bay On The Broadwater Hotel - Gold Coast

Free Wi-Fi

Free Wi-Fi in rooms


On-site parking

Luggage storage

24-hour check-in

24-hour reception


Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Spa and relaxation


Spa & wellness center


The 3-star family hotel Crystal Bay On The Broadwater offers a comfortable accommodation within easy reach of Sea World, which is about 20 minutes` walk.

Australia Fair Shopping Centre is about 20 minutes' walk away. There are a stadium and a theme park in the area.

Crystal Bay On The Broadwater Aparthotel offers a magnificent view to its guests.

The hotel enjoys a perfect location within 35 minutes' drive from Coolangatta/Gold Coast airport.


There are 38 guestrooms featuring standard two-bedroom apartment, deluxe apartment and executive two-bedroom apartment equipped with wireless internet, cable TV with on-demand movies, multi-channel television, a personal computer and a wardrobe. Some rooms have the islands view. These rooms have carpet floor and modern furniture.

Eat & Drink

Guests will enjoy Chinese meals at Fu Kang GC restaurant, which is 150 meters from the property.


Bicycle and car rental services are available on site.


Barbeque grills, a swimming pool and a golf course are offered for guests' comfort.


Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   38.

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In general



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  • Non-smoking rooms
  • On-site parking
  • 24-hour check-in
  • Limited time reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • Vending machines

Sports & Fitness

  • Fitness center
  • Golf course
  • Table tennis


  • Paid airport shuttle
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Newspaper service

Meeting facilities

  • Business services
  • Fax/Photocopying

Children's facilities

  • Paid cribs/ Baby cots (on request)
  • Babysitting/Child services

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • BBQ facilities
  • Spa & wellness center
  • Sauna
  • Jacuzzi

Room view

  • Sea view
  • Lake view
  • Water view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Soundproofed rooms
  • Separate living room
  • Sitting area
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • Chaise lounges
  • Dining table
  • Ironing facilities
  • Rollaway beds


  • Private bathroom
  • Shared bathroom
  • Hair dryer
  • Washing machine


  • Kitchen
  • Refrigerator
  • Electric kettle
  • Microwave
  • Dishwasher
  • Cooking hob
  • Cookware/ Kitchen utensils


  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor



Check-in from 2 pm FREE
Check-out until 10 am FREE

Children and extra beds

All children
0 - 4 years
Extra bed AUD 5
All children
5 - 19 years
Extra bed AUD 30
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.


Pets are not allowed.

How to reach hotel

hotel Crystal Bay On The Broadwater Hotel - Gold Coast Gold Coast location
Show big map »

Hotel Address:

182 Marine Parade, Gold Coast, Australia, 4215

Get directions
City Center
  • Gold Coast
    9.8 mi
Train Stations
  • Nerang Train Station
    4.5 mi
  • Daiki Japanese Restaurant (cuisine: Japanese)
    400 ft
  • Tandoor & Curry Hut (cuisine: Indian)
    500 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:

Rooms and availability

One-Bedroom Apartment
Water view
  • Max occupancy:

    3 persons

  • Check Prices
Standard Two-Bedroom Apartment
Water view
  • Max occupancy:

    4 persons

  • Check Prices
Three-Bedroom Apartment
  • Max occupancy:

    6 persons

  • Check Prices
Deluxe Apartment
  • Max occupancy:

    4 persons

  • Check Prices
Executive Two-Bedroom Apartment
  • Max occupancy:

    5 persons

  • Check Prices

Crystal Bay On The Broadwater Location

  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Local attractions

  • Sea World1.1 mi
    Seaworld Dr, Main Beach
  • Harbour Town Outlet Shopping Centre2.1 mi
    Cnr Gold Coast Highway & Oxley Drive, Biggera Waters
  • Slingshot Gold Coast3.2 mi
    6 Palm Ave, Surfers Paradise
  • Australia Fair Shopping Centre1.1 mi
    42 Marine Parade,, Southport
  • Adrenalin Park3.2 mi
    Cypress Avenue, Surfers Paradise

Near the hotel

  • The Rockpools3800 ft
    Broadwater Parklands, Southport

    Restaurants nearby

    • Daiki Japanese Restaurant400 ft

      Address: Shop 3 99 Frank St (Gold Coast Hwy)

      80% likes this, based on 37 reviews
      Cuisine: Japanese

    • Fu Kang GC restaurant400 ft

      Address: Shop 2, 10A Frank Street

      67% likes this, based on 48 reviews
      Cuisine: Chinese

    • David Fung's400 ft

      Address: 10 Frank Street
      Phone: (07) 5532 0749

      Cuisine: Chinese

    • Tandoor & Curry Hut500 ft

      Address: 1/99 Frank Street
      Phone: 07 55 281 777

      79% likes this, based on 38 reviews
      Cuisine: Indian

    • Heiroku Sushi400 ft

      Address: 10A Frank St
      Phone: (07) 5532 4831

      67% likes this, based on 45 reviews

    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  10 am
    • Number of rooms:
    Cities nearby

    Crystal Bay On The Broadwater Reviews

    Guest reviews are submitted by our customers after their stay at Crystal Bay On The Broadwater

    Average guest rating

    8.2out of 10
    Based on 51 reviews

    Guest reviews

    • Family with children

      At first glance we wandered it we'd booked too far from surfers centre however on further contemplation we found the location of the facility outstanding. It was within walking distance to some fantastic restaurants. There were afew parks very close by for the children and it was very tranquil and relaxing without the noise and bustle of surfers.

      No major complaints. Gym at facility had just been revamped so was unable to use it till all safety checks had been carried out. Unfortunately gym was "maybe" available when we were due to leave. Found reception staff pleasant enough however my husband had an enquiry for them and staff member closed the blind slowly down on him. So he banged on the side door for her attention. He was greeted with an " oh I didn't see you there". Apart from that all good.

    • Family with children

      The ocean view and heated pool for the kids

      The car park roller door security - v inconvenient for not having a remote one..

    • Family with children

      We requested for rooms on the higher floors. But got one only on the 2nd level. Suspected that pets are allowed into the Crystal Bay since we felt the lift and the 2nd level smelling. Also charging for toilet rolls is a bit too much.

    • Older travelers

      Well appointed units with spectacular views. Nice and quiet at night.

    • Family with children

      Accommodation was clean with beautiful water views. Nice swimming pool and free car parking.

      Single beds mattresses are ready to be thrown away. There is no proper separation from the loungeroom and second bedroom. There is no lock on the bathroom doors and bathroom itself is adjacent to two bedrooms. There is no proper dishes to cook and serve food at home.

    • Group of friends

      The bathroom had no locks. It was only one bathroom in the two bedrooms apartment, so it was a real issue. Never been to a hotel without locks in the bathroom.There were days also that there were no parking sport available in the garage, what forced me to park on the street.

    • Older travelers

      Lovely view and looked good from the outside

      Inside of the rooms were disgusting and filthy. The couches and chairs were so dirty you didn't want to touch them little own sit on them. The dining chairs were falling apart, there was stains on the carpet and walls, dust all along the edges of the carpet. All the cupboards in the kitchen smelt musty. Bedding covers didn't feel clean. There were insects/bugs growing in some colony on the verandah roof. Staff at the front desk were non personal and vaccuous.

    • Family with children

      local to all theme parks and other attractions. Also great facilities

    • Older travelers

      Water viwes

      Close to all types of features on the gold cost

    • Couple

      we did like the hotel itself and existing facilities in there.we had asked for a late check-in and every thing was ready for us

      hotel was really far from the surface paradise or main beach.but there were some small beaches very near;

    • Group of friends

      I had made a note on my booking that was obviously taken into account. I loved the attitude of the ladies at reception, welcoming, friendly and helpful. I am hospitality trained and find it difficult to accept service that is not at it's best and the service at Crystal Bay On the Broadwater was great.

      Having stayed in a Two Bedroom apartment with one bathroom I would like to suggest the option of locking the bathroom door so that in the middle of the night we do not accidently walk into the bathroom when friends as opposed to family are sharing :) ! I am having to really try and think here, that being the case I am sure there is nothing else I did not like.

    • Older travelers

      the view from our ninth floor room was wonderfull.Restaurants a few minutes walk down the road.Harbour town shoping center and Australia fair are also close.

      On our arrival only one of the two lifts were working.The last evening of our stay,the other lift broke down and we had to desend nine flights of stairs in order to go out to dinner.Other that this we enjoyed our stay.

    • Older travelers

      car parking difficult- too few spaces.

    • Family with children

      We enjoyed staying so close to the waters edge. I walk along the water front in the morning was lovely. It was also great to be so close to the city center, only 5 kilometers

    • Single

      Very quiet apartment with uninterrupted views of Broadwater. The facilities were thorough and the access to all the water activities or just strolling was across the road from the Hotel.

    How to reach hotel

    hotel Crystal Bay On The Broadwater Hotel - Gold Coast Gold Coast location
    Show big map »

    Hotel Address:

    182 Marine Parade, Gold Coast, Australia, 4215

    Get directions
    City Center
    • Gold Coast
      9.8 mi
    Train Stations
    • Nerang Train Station
      4.5 mi
    • Daiki Japanese Restaurant (cuisine: Japanese)
      400 ft
    • Tandoor & Curry Hut (cuisine: Indian)
      500 ft
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  10 am
    • Number of rooms: