Crystal Bay On The Broadwater - Gold Coast-27.9538697487536, 153.409290611744
Crystal Bay On The Broadwater Hotel is a 3-star family property, set close to the beachfront.
Major Gold Coast sights, such as Australia Fair Shopping Centre and Marina Mirage Gold Coast are located nearby. A perfect setting near a boat dock offers good public transport connections.
Quick access to a theme park and a stadium is provided.
Crystal Bay On The Broadwater Hotel is placed within a 35-minute drive from Coolangatta/Gold Coast airport.
Crystal Bay On The Broadwater Hotel offers 38 comfortable rooms that come with a magnificent view of the islands and such facilities as wireless internet, cable TV with on-demand movies, multi-channel TV, a personal computer and a wardrobe. They also feature private bathrooms fitted with a hairdryer, a spa bathtub and terry bathrobes.
Eat & Drink
Guests will enjoy Chinese meals at Fu Kang GC restaurant, which is 150 meters from the property.
Bicycle and car rental services are available on site.
On-site leisure facilities include barbeque grills, a swimming pool and a golf course. The property offers a gym and a fitness center to keep shape.
Wireless internet is available in the hotel rooms for free.
Private parking is possible on site for free.
Number of rooms: 64.
Free Wi-Fi in rooms
On-site car park
Outdoor dining area
Paid airport shuttle
Outdoor swimming pool
Sports & Fitness
- Fitness centre
- Table tennis
- Paid airport shuttle
- Tours/Ticket assistance
- Outdoor dining area
- DVDs/ Videos for children
Spa & Leisure
- Outdoor swimming pool
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sea view
- Lake view
- Water view
- Free Wi-Fi in rooms
- Air conditioning
- Soundproofed rooms
- Sitting area
- Dining table
- Ironing facilities
- Rollaway beds
- Washing machine
- Free toiletries
- Electric kettle
- Cookware/ Kitchen utensils
- Flat-screen TV
- CD player
- Carpeted floor
Rooms and availability
In the Room
- City landmarks
At first glance we wandered it we'd booked too far from surfers centre however on further contemplation we found the location of the facility outstanding. It was within walking distance to some fantastic restaurants. There were afew parks very close by for the children and it was very tranquil and relaxing without the noise and bustle of surfers.
No major complaints. Gym at facility had just been revamped so was unable to use it till all safety checks had been carried out. Unfortunately gym was "maybe" available when we were due to leave. Found reception staff pleasant enough however my husband had an enquiry for them and staff member closed the blind slowly down on him. So he banged on the side door for her attention. He was greeted with an " oh I didn't see you there". Apart from that all good.
The ocean view and heated pool for the kids
The car park roller door security - v inconvenient for not having a remote one..
We requested for rooms on the higher floors. But got one only on the 2nd level. Suspected that pets are allowed into the Crystal Bay since we felt the lift and the 2nd level smelling. Also charging for toilet rolls is a bit too much.
Well appointed units with spectacular views. Nice and quiet at night.
Accommodation was clean with beautiful water views. Nice swimming pool and free car parking.
Single beds mattresses are ready to be thrown away. There is no proper separation from the loungeroom and second bedroom. There is no lock on the bathroom doors and bathroom itself is adjacent to two bedrooms. There is no proper dishes to cook and serve food at home.
The bathroom had no locks. It was only one bathroom in the two bedrooms apartment, so it was a real issue. Never been to a hotel without locks in the bathroom.There were days also that there were no parking sport available in the garage, what forced me to park on the street.
Lovely view and looked good from the outside
Inside of the rooms were disgusting and filthy. The couches and chairs were so dirty you didn't want to touch them little own sit on them. The dining chairs were falling apart, there was stains on the carpet and walls, dust all along the edges of the carpet. All the cupboards in the kitchen smelt musty. Bedding covers didn't feel clean. There were insects/bugs growing in some colony on the verandah roof. Staff at the front desk were non personal and vaccuous.
local to all theme parks and other attractions. Also great facilities
Close to all types of features on the gold cost
we did like the hotel itself and existing facilities in there.we had asked for a late check-in and every thing was ready for us
hotel was really far from the surface paradise or main beach.but there were some small beaches very near;
I had made a note on my booking that was obviously taken into account. I loved the attitude of the ladies at reception, welcoming, friendly and helpful. I am hospitality trained and find it difficult to accept service that is not at it's best and the service at Crystal Bay On the Broadwater was great.
Having stayed in a Two Bedroom apartment with one bathroom I would like to suggest the option of locking the bathroom door so that in the middle of the night we do not accidently walk into the bathroom when friends as opposed to family are sharing :) ! I am having to really try and think here, that being the case I am sure there is nothing else I did not like.
the view from our ninth floor room was wonderfull.Restaurants a few minutes walk down the road.Harbour town shoping center and Australia fair are also close.
On our arrival only one of the two lifts were working.The last evening of our stay,the other lift broke down and we had to desend nine flights of stairs in order to go out to dinner.Other that this we enjoyed our stay.
car parking difficult- too few spaces.
We enjoyed staying so close to the waters edge. I walk along the water front in the morning was lovely. It was also great to be so close to the city center, only 5 kilometers
Very quiet apartment with uninterrupted views of Broadwater. The facilities were thorough and the access to all the water activities or just strolling was across the road from the Hotel.