Crystal Bay On The Broadwater - Gold Coast

182 Marine Parade, Gold Coast, QLD, Australia, 4215show map
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2Guests1room
Highlights
8
FabulousBased on  51 reviews
Overview

Crystal Bay On The Broadwater Hotel is a 3-star family property, set close to the beachfront.

Major Gold Coast sights, such as Australia Fair Shopping Centre and Marina Mirage Gold Coast are located nearby. A perfect setting near a boat dock offers good public transport connections.

Quick access to a theme park and a stadium is provided.

Crystal Bay On The Broadwater Hotel is placed within a 35-minute drive from Coolangatta/Gold Coast airport.

Rooms

Crystal Bay On The Broadwater Hotel offers 38 comfortable rooms that come with a magnificent view of the islands and such facilities as wireless internet, cable TV with on-demand movies, multi-channel TV, a personal computer and a wardrobe. They also feature private bathrooms fitted with a hairdryer, a spa bathtub and terry bathrobes.

Eat & Drink

Guests will enjoy Chinese meals at Fu Kang GC restaurant, which is 150 meters from the property.

Services

Bicycle and car rental services are available on site.

Relax

On-site leisure facilities include barbeque grills, a swimming pool and a golf course. The property offers a gym and a fitness center to keep shape.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   64.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Outdoor dining area

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Table tennis

Services

  • Paid airport shuttle
  • Laundry
  • Tours/Ticket assistance

Dining

  • Outdoor dining area

Business

  • Fax/Photocopying

Children

  • DVDs/ Videos for children

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room view

  • Sea view
  • Lake view
  • Water view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Kitchen
  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • CD player

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 2 yearsCotAll children3 - 18 yearsExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Daiki Japanese RestaurantDaiki Japanese Restaurant400 ftShop 3 99 Frank St (Gold Coast Hwy)
Tandoor & Curry HutTandoor & Curry Hut500 ft1/99 Frank Street
Fu Kang GC restaurantFu Kang GC restaurant400 ftShop 2, 10A Frank Street
Heiroku SushiHeiroku Sushi400 ft10A Frank St
David Fung'sDavid Fung's400 ft10 Frank Street
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Sea WorldSea World1.1 mi
Telstra Business Centre Gold CoastTelstra Business Centre Gold Coast5000 ft
Gold Coast University HospitalGold Coast University Hospital1.7 mi
Griffith University Gold Coast CampusGriffith University Gold Coast Campus1.8 mi
The Smart Water Research CentreThe Smart Water Research Centre1.9 mi
Australia Fair Shopping CentreAustralia Fair Shopping Centre1.1 mi
Marina Mirage Shopping CentreMarina Mirage Shopping Centre1.4 mi
Gold Coast HospitalGold Coast Hospital1.2 mi
Allamanda Private HospitalAllamanda Private Hospital1.2 mi
The Wax MuseumThe Wax Museum3.3 mi56 Ferny Ave
Surfer's Paradise BeachSurfer's Paradise Beach3.6 miThe Esplanade, Surfers Paradise
SkyPoint Observation DeckSkyPoint Observation Deck3.8 mi9 Hamilton Ave Level 77 of Q1 Resort
Metricon StadiumMetricon Stadium4.4 miNerang - Broadbeach Road
Pacific Fair Shopping CentrePacific Fair Shopping Centre5.8 miHooker Boulevard
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Getting around
Airports
Coolangatta/Gold Coast (OOL)15.8 mi
Brisbane International (BNE)42.8 mi
Train
Nerang Train Station4.5 mi
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Reviews
8.2
FabulousBased on  51  reviews
  • 7.8
    Fabulous

    At first glance we wandered it we'd booked too far from surfers centre however on further contemplation we found the location of the facility outstanding. It was within walking distance to some fantastic restaurants. There were afew parks very close by for the children and it was very tranquil and relaxing without the noise and bustle of surfers.

    No major complaints. Gym at facility had just been revamped so was unable to use it till all safety checks had been carried out. Unfortunately gym was "maybe" available when we were due to leave. Found reception staff pleasant enough however my husband had an enquiry for them and staff member closed the blind slowly down on him. So he banged on the side door for her attention. He was greeted with an " oh I didn't see you there". Apart from that all good.

  • 9.6
    Exceptional

    The ocean view and heated pool for the kids

    The car park roller door security - v inconvenient for not having a remote one..

  • 7.8
    Fabulous

    We requested for rooms on the higher floors. But got one only on the 2nd level. Suspected that pets are allowed into the Crystal Bay since we felt the lift and the 2nd level smelling. Also charging for toilet rolls is a bit too much.

  • 7.4
    Very good

    Well appointed units with spectacular views. Nice and quiet at night.

  • 7.4
    Very good

    Accommodation was clean with beautiful water views. Nice swimming pool and free car parking.

    Single beds mattresses are ready to be thrown away. There is no proper separation from the loungeroom and second bedroom. There is no lock on the bathroom doors and bathroom itself is adjacent to two bedrooms. There is no proper dishes to cook and serve food at home.

  • 6.6
    Good

    The bathroom had no locks. It was only one bathroom in the two bedrooms apartment, so it was a real issue. Never been to a hotel without locks in the bathroom.There were days also that there were no parking sport available in the garage, what forced me to park on the street.

  • 4.6
    Guest rating

    Lovely view and looked good from the outside

    Inside of the rooms were disgusting and filthy. The couches and chairs were so dirty you didn't want to touch them little own sit on them. The dining chairs were falling apart, there was stains on the carpet and walls, dust all along the edges of the carpet. All the cupboards in the kitchen smelt musty. Bedding covers didn't feel clean. There were insects/bugs growing in some colony on the verandah roof. Staff at the front desk were non personal and vaccuous.

  • 9.6
    Exceptional

    local to all theme parks and other attractions. Also great facilities

  • 9.2
    Superb

    Water viwes

    Close to all types of features on the gold cost

  • 8.8
    Superb

    we did like the hotel itself and existing facilities in there.we had asked for a late check-in and every thing was ready for us

    hotel was really far from the surface paradise or main beach.but there were some small beaches very near;

  • 9.2
    Superb

    I had made a note on my booking that was obviously taken into account. I loved the attitude of the ladies at reception, welcoming, friendly and helpful. I am hospitality trained and find it difficult to accept service that is not at it's best and the service at Crystal Bay On the Broadwater was great.

    Having stayed in a Two Bedroom apartment with one bathroom I would like to suggest the option of locking the bathroom door so that in the middle of the night we do not accidently walk into the bathroom when friends as opposed to family are sharing :) ! I am having to really try and think here, that being the case I am sure there is nothing else I did not like.

  • 6.6
    Good

    the view from our ninth floor room was wonderfull.Restaurants a few minutes walk down the road.Harbour town shoping center and Australia fair are also close.

    On our arrival only one of the two lifts were working.The last evening of our stay,the other lift broke down and we had to desend nine flights of stairs in order to go out to dinner.Other that this we enjoyed our stay.

  • 7.0
    Very good

    car parking difficult- too few spaces.

  • 7.4
    Very good

    We enjoyed staying so close to the waters edge. I walk along the water front in the morning was lovely. It was also great to be so close to the city center, only 5 kilometers

  • 9.6
    Exceptional

    Very quiet apartment with uninterrupted views of Broadwater. The facilities were thorough and the access to all the water activities or just strolling was across the road from the Hotel.

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Highlights
8
FabulousBased on  51 reviews
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 2 yearsCotAll children3 - 18 yearsExtra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Coolangatta/Gold Coast (OOL)15.8 mi
Brisbane International (BNE)42.8 mi
Train
Nerang Train Station4.5 mi
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room